Case Studies
In users' hands.
AI products, healthcare design, and community outreach — built for real people navigating real barriers.
GenAI Studio
The AI management layer for enterprise contact centers, redesigned so administrators can configure, control, and evaluate AI without needing an engineering team.
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Starling CARE
A multimodal voice AI for older adults, designed from 30 in-person research sessions with people navigating cognitive decline, motor limitations, and low tech literacy.
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CalFresh Outreach
Built the visual identity and campaign materials for a food assistance outreach program serving food-insecure students — lowering the barrier to a benefit most eligible students never claimed.
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